COMPUTERIOTSUPPORT LTD

Trusted IT help, at your door. 

Expert support across Swindon and the surrounding 60 miles. 

Computer playing up? Wi-Fi dropping? New device you can’t figure out? We come to you, fix it properly, and explain everything in plain English. No jargon, no fuss—just honest help.

📞 Free Phone Consultation: 0800 987 5628

📍 Free In-Person Consultation (Within 15 miles of Swindon).

PANIC MENU

Got a problem right now? Find your fix:

💻 Slow or Broken Computer: Speed up your PC or fix hardware faults.

🌐 Wi-Fi & Internet: Fix dropouts and get signal in every room.

📱 Phone or Tablet Help: Setup and "how-to" lessons for all devices.

🏠 Smart Home Setup: Security cameras, doorbells, and smart lighting.

🎓 Patient Tech Tuition: One-to-one help to master your technology.

🛡️ Virus & Scam Recovery: Clean your devices and secure your data.

WHAT WE DO

Trusted IT help, at your door

ComputerIOTsupport is a locally run, independent tech support service based in Swindon. We help homeowners, families, and older adults get the most out of their technology—without the stress. Whether it’s a slow laptop, a frustrating Wi-Fi dead zone, or a new phone you’d just like to understand better, we provide patient, plain-English support delivered at your home, at your pace.

WHY CHOOSE US?

Our lead engineer, Jeevan Thapa, holds an MSc in Computer Networking and Cyber Security and has years of hands-on experience as a field technician for a major UK internet service provider. You are in safe, expert hands.

WHAT OUR CUSTOMERS SAY
4.9/5 Average rating from customer feedback
88% Said our explanation was perfectly clear
100% Found our technician punctual & respectful
★★★★★
One-to-One Training

You are a special person with a lovely soul, and I wish I could do something for you in return for the help you give me. Please ask me if there is ever anything I can do, won't you?

— Anonymous

★★★★★
Computer & Printer Setup

Great help, fixed an issue with my laptop fixed asap. Would recommend for anyone needing support with tech around the house

— Nab Jutu

★★★★★
Help & Training

Prompt, courteous, excellent instructions as always. I highly recommend you to anyone not understanding their computer or having problems with it. What a relief to be able to get help at last!

— Sheila Attwater

★★★★★
Device Isolation & Safety

I had a great experience with this computer service. The team was professional, knowledgeable, and explained everything clearly. They diagnosed the issue quickly, completed the repair on time, and charged a fair price. My computer is now running like new. I would definitely recommend them to anyone looking for reliable IT or computer repair services.

— Mohammed Usman

★★★★★
Slow Internet Diagnosis

Jeevan was so helpfull in updating my bios for me. I will be using this company again in the future.

— John Meaney

★★★★★
Device Compatibility Check

Everything has been completed thank you very much…

 


 

— Rita hegarty

SERVICE AREA & PRICING

We believe in total transparency. We cover a 60-mile radius from our base in Swindon.

Distance from Swindon

Call-Out Charge

Up to 15 Miles

FREE

16 – 40 Miles

£9.99

41–60 Miles

£19.99*

*For visits over 40 miles, a minimum 1-hour booking applies to ensure we can give your problem the dedicated time it deserves.

💡 Pro Tip: If you are outside our local area, ask about our Remote Support. We can fix many software and email issues over the internet for a flat fee with zero travel costs!

OPERATING HOURS

📅 Monday to Saturday: 8:00 AM – 6:00 PM 

We work Saturdays because we know that’s when you often need us most.

 

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Computer Support

Help with PCs, laptops and Macs — set-up, speed-ups, fixes and scam recovery. Plain-English support across Swindon and 60 miles around.

Explore computer support →

Wi-Fi & Internet

Professional home networking support designed to improve speed, coverage, and reliability.

Optimise your network →

Mobile & Tablet Support

Phones and tablets sorted properly — setup, security, training, and rescue when things go wrong. Patient help, in plain English.

Get mobile help →

Smart Home

Plain-English help with smart speakers, lights, cameras and thermostats. Setup, fixes and friendly advice across Swindon and 60 miles around.

Book a home visit →

Home Visits

Friendly, unhurried tech help in your own home. We come to you across Swindon and 60 miles around — no jargon, no fuss, no clock-watching.

Explore smart home →
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Help & Training

One-to-one tech lessons in your own home, at your own pace. Phones, tablets, computers — anything you'd like to feel more confident using.

Start learning →

Computer Support

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Slow Computer Diagnosis & Speed Optimisation

Computer feeling sluggish? I'll find out why and get it running properly again — without throwing money at unnecessary upgrades.

Accounts & Drivers

Microsoft, Apple and email accounts sorted out — plus the behind-the-scenes drivers your printer, webcam and other devices need to work.

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Virus, Malware & Scam Recovery

Worried your computer's been compromised, or someone's tried to scam you? I'll check it over, clean it up, and tell you straight what happened.

Data Back-up & Recovery Support

Photos, documents and important files safely backed up — and if the worst happens, help getting them back. No more nervous evenings.

!

Wi-Fi & Internet Troubleshoot (Computer Focused)

Your computer struggling with the Wi-Fi when everything else seems fine? I'll work out why and get it back online — properly, not just for now.

External Device Support

Printers, scanners, webcams, external drives — getting them working with your computer and keeping them that way. No more 'why won't it connect?'

Computer & Printer Setup

New computer and printer set up properly — connected, signed in, with your usual programs ready and your files moved across from the old machine.

Microsoft Home office setup

Microsoft 365 (Office) installed and set up properly on your computer — Word, Excel, Outlook, OneDrive, all signed in and ready to use.

Wi-Fi & Internet

Smart Home Network Optimisation

Smart bulbs going offline, doorbell lagging, speakers losing connection — we tune your network so smart devices behave.

Wi-Fi Not Working / Dropouts Investigation

Wi-Fi that drops out, won't connect, or keeps disappearing — we investigate properly and find what's causing it.

Device Connection Support

New device that won't connect? Smart TV stuck on a loading screen? We get your gear talking to the network.

Wi-Fi & Internet Confidence Training

Understand your own Wi-Fi properly — one-to-one, at your pace, in plain English.

Device Isolation & Safety

Keep your work laptop separate from the smart speaker and the kids' tablets — sensible network segmentation, set up for you.

Home Wi-Fi Security Setup

Strong password, separate guest network, devices locked down properly — your Wi-Fi made secure without the jargon.

Slow Internet Diagnosis

Slow internet has more than one cause. We work through the likely culprits methodically until we find yours.

Wi-Fi Speed & Stability Fix

Not getting the speeds you're paying for? We test what you're actually getting, and find out why.

Router Setup & Optimisation

New router from your ISP, or one you've bought yourself? We set it up properly, secure it, and tune it for the best signal.

Home Wi-Fi Health Check

An honest look at your home network — we test signal in every room, check security, and tell you what's working and what isn't.

Mesh Wi-Fi Installation

Whole-house Wi-Fi that actually reaches every room — we install and set up mesh systems that work.

Mobile & Tablet Support

Scam & Fraud Recovery Support

Scammed, hacked, or worried you might have been? We help you recover, secure everything, and work out what to do next.

Privacy & Data Protection

Take control of what your phone shares — app permissions, location, ad tracking, all sensibly tightened up.

Backup Setup & Data Protection

Photos, contacts, messages backed up properly — so nothing is lost if the phone is.

One-to-One Training

Get confident with your phone in your own home — patient, one-to-one help with whatever you'd like to learn.

Accessibility & Ease-of-Use Setup

Bigger text, simpler menus, hearing-aid pairing, voice control — we set your phone up so it's easier to use.

New Device Setup & Migration

Strong passcode, biometric lock, find-my-device, scam-blocking — your phone properly secured without the techspeak.

Device Speed & Performance Optimisation

New phone or tablet? We move everything across properly — apps, photos, contacts, messages — and set it up the way you like.

Device Sync & Ecosystem Setup

Phone, tablet, laptop, watch — talking to each other properly so your messages, photos, and files appear where you need them.

App Installation & Troubleshooting

App won't install, won't update, or keeps crashing? We work out what's going wrong and get it working.

Mobile Security Setup

Strong passcode, biometric lock, find-my-device, scam-blocking — your phone properly secured without the techspeak.

Photo & File Organisation

Thousands of photos, scattered everywhere? We organise them, find what matters, and free up space on your phone.

Smart Home

Device Installation & Configuration

Unboxing, installing and properly setting up new smart devices so they work first time, every time — no guesswork, no half-finished setup.

Smart Speaker Setup

Alexa, Google Nest or Apple HomePod set up properly — connected, signed in, named, and ready to actually be useful around the house.

Smart Lighting & Thermostats

Smart bulbs, switches and heating set up so they're useful and comfortable — not gimmicks. Schedules, scenes and easy controls everyone can use.

Network Optimization for IoT

Getting your Wi-Fi to cope with a houseful of smart devices reliably — no more drop-outs, slow responses or devices that keep going offline.

Smart Home Setup & Integration

Getting all your smart devices working together — speakers, lights, plugs and more — under one easy-to-use system you actually understand.

Troubleshooting & Diagnostics

Smart device misbehaving? I'll find out why and fix it — whether it's offline, slow to respond, or just stopped working the way it used to.

Device Compatibility Check

Thinking of buying a smart device but not sure if it'll work with what you've got? I'll check before you spend, and save you the hassle.

Home Automation & Scenes

'Good morning', 'Movie night', 'Bedtime' — one button or one phrase that sets the lights, heating and music exactly how you like them.

Security Camera Setup

Doorbell and security cameras installed and set up properly — clear picture, sensible alerts, and you'll know exactly how to view it all.

Voice Assistant Training

Getting the most out of Alexa, Google or Siri — the commands that genuinely help day-to-day, in language that actually works.

Smart Home Security

Smart devices done safely — strong passwords, sensible settings, and your home network properly protected from the unwelcome side of the internet.

Home Visits

Help & Training