Services / Mobile & Tablet Support / App Installation & Troubleshooting

App Installation & Troubleshooting

App won't install, won't update, or keeps crashing? We work out what's going wrong and get it working.

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App Installation & Troubleshooting

App problems come in a hundred flavours. The download stops at 99%. The update says there's no space when there clearly is. The bank app won't open because of a security check you don't understand. A new app refuses to install because of a setting buried four menus deep. An older app you rely on has been pulled from the store and you don't know what to do.
We sort it out. That covers downloading and installing apps you can't get to work, updating apps stuck on old versions, fixing crash-on-open problems, signing you in to banking and other key apps that need extra verification, and finding alternatives when an app you depended on has disappeared.
If a particular app has been pulled or won't work on your device, we'll tell you and help you find a replacement that does what you need.
Get your apps working properly. Book an app troubleshooting visit, or call to describe the issue first.