Computeriotsupport Team
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Not getting the speeds you're paying for? We test what you're actually getting, and find out why.
If your broadband contract says one thing and your experience says another — buffering, slow downloads, video calls dropping — the question is whether the problem is the line coming into the house or what happens to the signal after that.
We run proper tests, not just one speed test on a phone. That means measuring speed plugged directly into the router with an Ethernet cable, which tells us what the line itself is delivering, then comparing that to Wi-Fi speeds in different rooms, and watching for dropouts over a longer period rather than a single snapshot.
By the end of the visit, you'll know whether to ring your ISP and complain, or whether the issue is something we can fix on the day. Often it's the second — and often the fix is straightforward once you know what's actually going wrong.
No more guessing. Book a Wi-Fi speed & stability check, or call to talk it through first.